1. General Provisions

The below mentioned terms and conditions of sale shall apply to all contracts, deliveries and other services offered by Ammonitum Ltd. Valid are the relevant terms and conditions of sale published on the website at the moment the order is made.

2. Concluding a Contract

The contract is concluded when the client receives the order confirmation sent via e-mail by Ammonitum Ltd. Until that moment all offers do not oblige the client to make purchase.

3. Changes, Inconsistencies, Availability, Terms

There can be insignificant, acceptable implementation deviations (color and structure), with particular reference to additional orders, inherent in a material itself (solid wood, modular wood structure, texture).

If any item can not be produced due to certain reasons, not related to Ammonitum Ltd activity, we will contact the client to offer an alternative option to be performed in case the client accepts this offer.

Should force majeure circumstances arise or one of Ammonitum Ltd suppliers falls ill to hinder implementation, the performance date is consequently extended to a reasonable period of time. 

4. Guarantees

Obvious defects are to be notified immediately on receipt of the item or in writing within 2 weeks after delivery has taken place. No complaints will be considered once the stipulated period has lapsed.

If complaints are justified, Ammonitum Ltd has a choice — either to remove all defects and fix the item in question or replace it with the same product yet with no defects.

If Ammonitum Ltd fulfills its obligations to remove defects, the client has no right to claim a price reduction or to annul the contract.

If it is impossible to repair or replace the item in question, or Ammonimtum Ltd avoids fulfilling its obligations, the client has a right to claim a discount or to cancel the contract.

If the client insists on using his own wood species, on applying special techniques for processing materials and performing the order, Ammonitum Ltd is exempt from responsibility for possible delays in implementation, and also for possible cracks and scratches on a varnished surface. All expenses incurred in connection herewith are to be covered by the client.

All bathroom items come with a 10-year guarantee running from the delivery date and covering cracks and leaks.  We should emphasize that Ammonimtum Ltd is not responsible for damage to wooden pieces or varnished surfaces caused by maltreatment.   

5. Payment and Delivery

The client can use bank transfer or PayPal to make payment.

As we produce original handmade ware, implementation starts only after a prepayment or full payment amount (indicated in the letter confirming the order) has been transferred to the Ammonotum Ltd bank account.

When choosing bank transfer, please make payment and indicate the order number within 7 days after receiving the order confirmation sent by Ammonitum Ltd.

Please understand that we will have to cancel the order if payment is not received on time. The only exception is that payment delays occur due to some other reasons.

Once a full amount has been paid, dispatch takes place. All prices include VAT and exclude delivery costs.

All products are Ammonitum Ltd property until fully paid for.

6. Shipping Abroad

When shipping items abroad beyond Switzerland, we send a VAT-free invoice to the client. In case the contract embraces no other terms and conditions, the client takes full responsibility for observing all customs laws, import regulations and rules of the relevant country when the product is shipped abroad.  

7. Transportation Damage

On receiving the item in question the client is to immediately notify Ammonitum Ltd of possible damages caused by shipping. The document confirming damage is to be sent to us with no delay. Non-declared damage will not be acknowledged afterwards, nor will it be covered in transportation insurance.

Concealed damage should be reported to the carrier in writing upon discovery. The document confirming concealed damage is also to be sent to Ammonitum Ltd with no delay. Please note you have only a limited time to file a concealed damage claim: 24 hours by post, 7 days by train, 6 days by road, and 7 days by air.

8. Copyright, Intellectual Property

All files, graphics, pictures, schemes and texts on our website are protected by copyright. All rights are reserved and no part of the website may be used, reproduced or processed. It is also forbidden to hand over preliminary estimation costs to a third party.

9. Confidentiality

Ammonium Ltd uses client data only to implement the order. Client data is revealed only to a dispatch agent and only to the relevant extent, which is necessary for delivery (name, address, telephone number for fixing a delivery time). We do not communicate personal information to third parties, nor do we use it for advertising purposes. After fulfilling the contract terms and receiving full payment, your personal data will be blocked for other usage and annulled once the legal period stipulated by tax and commercial regulations has expired.

10. Valid Law Regulations / Dispute Settlement

All disputable issues related to the contract are regulated under the Swiss legislation only. Disputes are settled where Ammonitum Ltd is registered 

Ammonitum GmbH, Wilbrunnenstrasse 45, CH-6314 Unterägeri, Switzerland

11. Final Provisions

Terms and conditions of sale can unilaterally be changed by Ammonitum Ltd without prior notification to the client. If choosing to make the order, the client herewith accepts all contract terms and conditions.

Liability Notice

Despite meticulous control over content, we do not take responsibility for content of external internet links. It falls within responsibility of their owners.

Version 1.00
as of 01.07.2009